Dear Students, 

Many of you have submitted assignments recently, and some for the first time. In Registry we noticed a few people were encountering the same difficulties with the submission process and so, to help you have stress-free assignment submission days in future, please note the following important points:

1. Submitting your assignment with the correct filename and in the right format

When you are submitting an assignment, please ensure that you name the file correctly. You must include your Queen’s student number.

• Your Queen’s student number can be found on Student Advantage, it starts with an ‘S’ e.g. S001234 (if you can’t find your student number, please contact Registry-see below)
• The file name should be the course code and component number, followed by your Queen's student number. For example: TMM3031(QDC)C1 S000000.pdf or QFM626(PROB)C2 S00000.pdf
• The file must be in PDF format

Remember to fully submit your assignment using the blue ‘Submit Assignment’ button.

If you feel unsure about how to submit your assignment, please look at the Moodle help section here: Moodle help with Assignment Submission  

2. Submission deadlines and asking for an extension

The submission deadline is always 1.00pm on the submission deadline day (usually a Thursday). You can submit your assignment at any time before the deadline. There are penalties for work submitted after the deadline without an approved extension in place.

If you need to ask for an extension, you should do this before the deadline using Student Advantage – remember that the extension request will need to be approved by your personal tutor so requesting an extension should be done as early as possible. Extension requests cannot always be granted, please see the information in the relevant Academic Handbook for details about the circumstances under which an extension might be given.

3. Help if you have a problem submitting

If you have any technical difficulties submitting an assignment, or if there are any problems you experience, please contact registry@queens.ac.uk or by phone on 0121 454 1527 (option 2) for help. The Registry Team (Gill Masters, Katie Cooper and Naina Jassal) are available from 9.00am-5.00pm, Monday-Thursday, 9am-3.30pm on Friday). If your need for help is urgent please phone us, we understand that last-minute panics do sometimes happen, and it is much better to let us know so that we can help you.

4. Christmas working times in Registry

• This week, 16th – 20th December: Registry is open as normal and the office will be open during our usual hours.
• Monday 23rd December: Registry support will be available by email registry@queens.ac.uk but the office will be shut.
• Tuesday 24th December through to Wednesday 1st January: CLOSED
• Thursday 2nd and Friday 3rd January:  Registry support available by email registry@queens.ac.uk but the office will be shut.
• Monday 6th January onwards: Registry will be open as normal and the office will be open during our usual hours.

Best wishes, 

Katie Cooper

Registry Manager